Translations:FACTS About Building Retrieval Augmented Generation-based Chatbots/41/en

As our ecosystem of bots expanded, we faced a critical question: should organizations build many domain-specific bots, a single enterprise bot, or go with a hybrid approach? Domain-specific chatbots excel in tailored environments, while enterprise-wide chatbots act as generalists, providing a centralized knowledge base for all employees. Through our experience, we realized that there is no need to choose one over the other.