Translations:FACTS About Building Retrieval Augmented Generation-based Chatbots/65/en

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    Enterprise Guardrailing: Implementing guardrails that align generative AI responses with specific enterprise policies and rules is essential. These guardrails help mitigate risks by ensuring that Chatbot-generated content adheres to established norms and ethical guidelines, preventing potential legal and reputational damage. In NVInfo bot, we implemented many guardrails in LLM prompts initially. However, later realized that not all LLMs follow these prompts consistently. Therefore, we implemented these guardrails during pre and post-processing of queries and responses respectively using Nemo Guardrails (13).

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